Publishing FAQs
Submission of your content doesn’t guarantee that your title will be published by a given date or selected for licensing. Please review Content Policy Guidelines, Asset requirements, and Licensing consideration and title review prior to submitting content.
All titles undergo a series of manual and automated reviews before a licensing decision is made. Your title will remain in submitted status until it has been selected for licensing in all requested territories and/or offer types.
If you’re targeting a particular release date for your title or a particular date to know whether your title will be published, we recommend submitting at least 30 days in advance.
You aren’t authorized to market availability of your title to rent or buy on Prime Video until your content has been selected for publication. Violation of this policy may result in ineligibility for licensing.
See Common error messages for a list of top rejection reasons and ways to fix issues.
Prime Video is committed to providing captions to videos offered throughout the service.
A caption file is required for all titles published in the U.S. and for titles Included with Prime worldwide, except Japan where captions are currently unsupported.
Burned-in subtitles aren’t a substitute for a captions file (except Japan).
The following table shows caption and audio requirements for the US, UK, Germany, and Japan.
| Separate captions file in localized language | Audio or captions in localized language | Burned-in subtitles in localized language |
United States | X |
| |
United Kingdom | X |
| |
Germany | X |
| |
Japan | X |
The captions file for titles with no spoken dialogue or extended scenes with no spoken dialogue must describe the nonverbal audio elements or instrumental music. For background music, if the music is instrumental (no lyrics), use descriptive words [in brackets] to accurately convey the mood and tempo of music. Preface extended silent scenes with [no audio].
If music contains lyrics, caption the lyrics verbatim in the same way as spoken dialogue. The lyrics should be introduced with the name of the artist and the title in brackets. In the event that lyrics are unclear or in another language, use a descriptive caption to indicate that to the viewer.
A title’s metadata language determines the territories to which it can be submitted for licensing consideration. Therefore, you should select the metadata language that best corresponds to the territory you want to submit content to. To add a new location, add the metadata language that corresponds to the location you want to publish to. Additionally, a localized experience (mezzanine, audio, and/or separate closed caption file) matching the metadata language is required to publish to a given location.
For more information about locations and languages, see Available locations.
For more information about which languages are supported, see Languages, localization, and genres.
For more information about captions, including Forced Narratives, see Timed text.
A title’s metadata language can’t be changed after it’s selected. For more information, see Title Hub: Update metadata.
Prime Video Slate helps rights holders offer policy-compliant titles for rent/buy (TVOD) through Prime Video in select marketplaces, including Amazon.com (U.S.), Amazon.co.uk (UK), Amazon.de (Germany & Austria), and Amazon.co.jp (Japan). Access to additional territories is granted on an extremely limited basis. If you have questions, please contact your company’s licensing division or your Amazon partner operations representative.
The available marketplaces appear on the Availability tab. You’ll also see which marketplaces you’ve previously selected. If new marketplaces are available and you have publishing rights, you can adjust the availability on this tab. If you have worldwide rights, click All to quickly select all available marketplaces.
In the Category list, select a category that matches the content you’re publishing.
Review how to update titles in Title management tools.
Upon re-submission, we review the files and provide a status update.
Release dates or times for individual episodes within a season can’t be specified.
If you’ve ever published a season with Buy season offer type, you can’t add or delete episodes later. Removing this offer type doesn’t change this restriction.
You should only enter ratings issued or regulated by an official rating organization or guidelines, like the Motion Picture Association of America (MPAA) for movies and the TV Parental Guidelines in the United States. Similar organizations exist worldwide, including the BBFC (UK), FSK (Germany), and Eirin (Japan). Ratings represent the audience suitability for issues like sex, violence, substance abuse, profanity, or other types of mature content. If your title doesn’t have a rating, select Title not officially rated, and then select a suggested rating based on the video content. You may select multiple official ratings, but you may not suggest a rating if an official rating is selected.
After publishing a title, locate its alphanumeric Title ID at the end of its URL on the the Prime Video Slate website.
All titles undergo a series of manual and automated reviews before a licensing decision is made. Your title will remain in submitted status until it has been selected for licensing in all requested territories and/or offer types. See Title management tools for more information.
If you’re targeting a particular release date for your title or a particular date to know whether your title will be published, we recommend submitting at least 30 days in advance. Submission of your content doesn’t guarantee that your title will be published by a given date or selected for licensing. Please review Content Policy Guidelines, Global packaging requirements, and Rights and avails prior to submitting content.
You aren’t authorized to market availability of your title to rent or buy on Prime Video until your content has been selected for publication. Violation of this policy may result in ineligibility for licensing.
All notifications, including successful publication, publishing status, and technical failures, appear in Your Videos.
To remove a video from Prime Video, see Title Hub: Delete titles.
Amazon reserves the right to adjust the price of a title to ensure competitive pricing with other retail platforms and provide the best customer experience. For more information, please refer to our Terms of Use.
A movie or TV special is a standalone title. They aren’t recurring titles. Episodic content, in contrast, is content with multiple parts. The most common episodic content is a TV show. Instructional or documentary content could be either type. The length doesn’t impact whether content is single or episodic. The deciding factor is whether multiple titles will be part of a larger collection available for purchase as one unit or as individual episodic titles.
There is a one-time setup process accessible when you click Amazon S3 to add media assets. For more information, see Bulk file delivery onboarading.
After it’s been published, a title can’t be changed from standalone or episodic. To change the type of video, you must create a new standalone title or add the video as an episode of an episodic title.
For more information, see Global packaging requirements.
4K UHD titles aren’t supported at this time for self-publishing partners.
VR capability isn’t currently supported.
Prime Video Slate currently doesn’t support pre-orders or pre-release purchases for self-publishing partners.
We currently don’t have a maximum duration for titles, except trailers. Trailers must be a maximum of six minutes.
If you create a season and want to make it available for purchase, it must contain at least three episodes. A season can contain less than three episodes if there is no season purchase offer.
If you add a season purchase offer, it’s required that a season be complete. You can’t add or delete episodes in a published season that has a season purchase offer. If you offer episodes only individually, you don’t need to upload all titles at once.
We currently don’t support multi-track audio for self-service publishing.
Keywords aren’t supported. We use other metadata you provide like Genre and Cast and Crew information to improve search results.
We recommend that you use Google Chrome, Microsoft Edge, Apple Safari, or Firefox.
If you have issues or questions related to customer reviews submitted for your title, please reach out to community-help@amazon.com. You can also review information about customer reviews and Amazon policies.
Getting Started FAQs
You can link your existing Amazon account to a Prime Video Slate account. You also have the option to create a new Amazon account to use with Prime Video Slate. See the step-by-step instructions for Managed Contract Partners or for Self-Publishing Contract Partners to get started.
To change your two-step verification phone number or method:
1. Go to Amazon.com.
2. Click the Account & Lists dropdown in the top right corner and, then select Account.
3. Click Login & security. Log in if you’re prompted to do so.
4. To update your phone number, select Primary mobile number.
5. To add an authenticator app for two-step verification, select 2-step verification.
Please note that Prime Video has limited access to account information. For additional support regarding account updates or two-step verification settings, please contact Amazon Customer Service.
Prime Video Slate is free to use. There are no setup or recurring charges to publish and manage your videos through Prime Video Slate. Any costs that you incur for data transfers to Prime Video Slate and file storage within your own Amazon S3 account (available as a source for bulk uploads) or other online storage services are your responsibility.
Prime Video Slate doesn’t require exclusivity on Prime Video.
All content submitted through Prime Video Slate is made available/licensed at the sole discretion of Amazon. With Prime Video Slate, you can make your content available to buy or rent on Prime Video in the U.S. and other locations—on all supported devices—Fire TV, phones, tablets, game consoles, Smart TVs, and from the Web. Submission of your content doesn’t guarantee that your title will be published by a given date or selected for licensing. Please review CContent Policy Guidelines, Global packaging requirements, and Licensing consideration and title review prior to submitting content.
Prime Video is a curated service, and we’re constantly refreshing our content offering and selection for customers. We generally license professionally produced, feature-length movies and TV shows that have been theatrically released, broadcast on a major TV network, or selected by a major film festival. Even if a title has one or more of these attributes, Prime Video may still choose not to license it. Conversely, Prime Video may choose to license a limited number of titles that haven’t been in theaters, broadcast, or selected by a major festival.
Prime Video doesn’t accept user-generated content or other types of video that aren’t normally considered feature-length movies or TV shows. Additional content categories that are no longer accepted via Prime Video Slate may include (but aren’t limited to) product reviews, product unboxing, compilation videos, news segments, vlogs, health videos, toy play, home videos, selfie/YouTube video (Tik Tok/reaction videos), slideshows, lectures, videogame play, tutorials, listicles (such as top-10 videos), and ambient content.
While you can skip entering the information during your Prime Video Slate account setup, publishing your video requires completed bank and tax information. To enter this information later, do the following:
- In the top right corner of the window, click the Account settings dropdown, and then click Payees, bank and tax.
- Click the more options icon to the right of a contract and choose Add bank and tax.
- Follow the instructions on your screen.
For supported locations, see Payment by EFT. If your bank isn’t in one of these locations, you must create an account with a bank located in one of the supported countries or regions.
This information might appear on your bank statement or checks. Your bank can also provide this information to you.
While you can skip entering the information during your Prime Video Direct account setup, publishing your video requires completed bank and tax information. To enter this information later, do the following:
In Your Account, click Tax Information, and then click Complete Tax Information.
Follow the instructions on your screen.
Some countries or regions might require additional paper documentation. We’ll notify you of any additional requirements.
You can check the status of your tax information submission by returning to the Tax Information page. Tax statuses are explained in the Tax Information FAQs under “What does my tax status mean?”
To make updates to your tax information, on the Tax Information page, click View/Update Tax Information.
Prime Video Slate uses your Amazon account for sign in. We recommend that you don’t share your Amazon account information with others as they would also have access to your account. If you want to grant another person access to your account, use the Invite Users feature. In addition to adding and removing authorized people, you can set the role, or the amount of access, the other person has.
In the event that you are unavailable, a secondary administrator provides us a contact and enables someone to act on your behalf.
No. The second administrator has access to your account, but no other services that you use with your Amazon account credentials.
To view who has accepted invite requests, click the Account settings dropdown and select Users and permissions. Click Pending to see people who haven’t responded.
Note: If a person is listed as Not Confirmed, it means they responded to the request but haven’t finished setup.
To create an account that uses Japanese characters, please sign in to videodirect.amazon.co.jp.
Entry of Japanese characters during account setup on videodirect.amazon.com currently isn’t supported. You will see the error, “We couldn’t process the text you just entered. Please make sure there are no unintended characters and try again.”
At this time, we only pay royalties electronically to bank accounts in the supported countries or regions. For supported locations, see Payment by EFT.
If your bank isn’t in a supported location, we will not be able to pay you and you will not be able to publish content. You must create an account with a bank located in a supported location.
You’re currently reading the support guide for Slate, which isn’t a tool for Prime Video streaming customers. If you still want to cancel, see Cancel My Prime Video Subscription in Prime Video Help.
Account FAQs
Log into the Prime Video Slate website, and then on the top right of the window, click the Account settings dropdown and select Primary account details.
You can invite other people to have access to your account. You control how much access they have and can change this at any time. We recommend that you have at least one other person with full administrative rights to your account as a backup. For details, see User access and permissions.
We issue payments approximately 90 days after the end of the month in which the revenue event occurred.
- Electronic Funds Transfer (EFT): This is our default payment method. When converting local royalty earnings to a different currency for an EFT payment, the amount to be paid after conversion must meet the minimum amount allowed by your selected bank. This amount varies by institution and location. When the minimum amount is reached, you will be paid electronically for the full accrued amount.
- Wire transfer: If Electronic Funds Transfer isn’t available for your location, you will receive payment by wire transfer. Amazon may withhold payment until you have reached a minimum threshold in accrued license fees for the applicable local marketplace.
Wire transfer payments will be dispersed after they reach the minimum applicable threshold by marketplace.
Local marketplace | Threshold |
Amazon.com | $100 |
Amazon.co.uk | £100 |
Amazon.eu | €100 |
Amazon.co.jp | ¥10,000 |
You will not receive a wire transfer payment for any amounts below these thresholds.
When converting local royalty earnings to a different currency or withholding any applicable tax, the amount to be paid after conversion/withholding must meet the above requirements.
For more information, please see Financial settings in Slate.
Customers pay in their local currencies, but we pay your royalties in the default currency of your bank account’s location (except Brazil). Please note payments into Brazilian bank accounts will be made in marketplace currency (for example, USD from the US or Euro from DE) via wire, not in BRL.
At this time, we only pay royalties electronically to bank accounts in the supported countries or regions. For supported locations, see Payment by EFT.
If your bank isn’t in a supported location, we will not be able to pay you and you will not be able to publish content. You must create an account with a bank located in a supported location.
Please refer to the Digital Video License Agreement for complete information. The following standard royalty payments apply for Buy/Rent:
Content providers receive 50% of net revenue. If you offer a season for purchase, customers who have purchased one or more episodes may be able to purchase the season for a discounted price. The season price is reduced by the amount the customer has already spent on previous episodes. You will receive 50% of net revenue for the episode and season purchases.
In Prime Video Slate, on the top right, click the Account settings dropdown, and then click Users and permissions. A list of invitations appears under Accepted and Pending.
- Invite Pending: The invitation was sent, but the person hasn’t accepted (they haven’t clicked the link in the email to be added to the account).
- Not Confirmed: The person accepted the invite, but they haven’t completed the business profile.
- Active: The person accepted the invite and completed the business profile. They have access to the account based on the permissions granted.
No, you can’t skip completing the Company Profile, but you can enter your name as the Company name.
It is Amazon’s policy not to provide confirmation to third-party auditors of outstanding balances with our vendors or customers. For more information about this policy, see Global External Auditor Request Policy.
When your account is closed, titles can no longer be published to Prime Video. Additionally, there will be no access to your account’s reports and royalty information. Published titles will not be deleted on Prime Video servers, but they will no longer be available to rent or buy. Customers who have purchased a title will continue to have access.
Note: We’re unable to access, provide, or download the files submitted in your account.
Amazon Customer Service can assist you with closing your account, but first please do the following:
Unpublish titles. Any published titles must be unpublished. Unpublishing will prevent customers from renting or buying the title. Additionally, if offered through Prime, it will no longer be available for Prime members. The title remains on Prime Video for customers who have already purchased it. For complete details, see Title Hub: Delete titles.
Additional restrictions apply if you have published a Channel, including a minimum of 200 standalone titles or 50 seasons and a minimum availability of 18 months.
Save reports and royalty information. Streaming reports and estimated revenue details are available on your Dashboard within five days after title activity. Go to the Dashboard to save copies of this information for your account. After your account is closed, you will no longer have access to these reports. Royalties will be paid as normal per the payment schedule.
In some situations, we can restore a closed account. Contact Amazon Customer Service for assistance.
Note: If we closed the account due to content policy guidelines violations or any other malicious activity reasons, the account can’t be restored.
Tax information FAQs - General
We require all video providers to provide valid taxpayer identification information to comply with U.S. tax reporting regulations governed by the U.S. tax authority, the Internal Revenue Service (IRS). The tax information interview collects the information needed to complete an IRS tax form (such as IRS Form W-9 or W-8), which will be used to certify your U.S. or non-U.S. status, determine whether your payments are subject to IRS reporting, and set the rate of U.S. tax withholding (if any) applicable to your payments. Until your tax status is Tax Interview Completed, you will not be able to sell videos or receive payments.
U.S. tax status (U.S. person or non-U.S. person), the name of the individual or organization that will report the income on an income tax return, permanent address, and U.S. and/or foreign (non-U.S.) taxpayer identification number (TIN), if applicable.
Before you can sell videos and receive payments, you must provide tax information to comply with U.S. tax regulations. In your account, a secure tax questionnaire enables you to submit required tax information.
To enter tax information, do the following:
- In the top-right corner of the window, click the Account settings dropdown, and then click Payees, bank and tax.
On the Payees tab, you will see the Payee name. If your organization is configured for multiple payees, you will see all payee names. If you have the correct permissions to complete tax information, the more options icon to the right of each payee name is available. - Click the more options icon for the payee you want to edit, and select Add bank and tax.
A separate page appears for you to provide tax information. - Follow the instructions on your screen.
If you’re a U.S. content provider and need help while taking the interview, you can see additional information by hovering your mouse pointer over the info icon for each question. For non-U.S. content providers, click Tax Information Interview Guide in the upper-right corner of any page.
You can check the status of your tax information submission by returning to the Tax information page.
To make updates to your tax information, on the Tax information page, click View/Update Tax Information.
The tax interview process is secure and uses an encrypted format to store information necessary for any applicable tax reporting.
We require all non-U.S. video providers to provide valid U.S. taxpayer identification information. You must take the U.S. tax information interview to complete an IRS Form W-8. This form certifies your non-U.S. status, determines whether your payments are subject to U.S. tax reporting, and sets the rate of U.S. tax withholding (if any) applicable to your payments, even if all sales are made or all business is conducted outside the United States.
Until your tax status is Tax Interview Completed, you will not be able to sell videos or receive payments. A taxpayer identification number (TIN) is not required unless you want to claim a reduced rate of U.S. withholding tax on U.S. source income.
Please retake the interview if your information or circumstances change.
- Under Evaluation: Your tax information is under review with the Internal Revenue Service (IRS). You cannot change or update your tax information during this time. We will let know you by email if further action is required. Until your tax status is Tax Interview Completed, you will not be able to sell videos or receive payments.
Incomplete: Amazon has not received your IRS tax form and any required supporting documentation. Please mail in your tax documentation as soon as possible to Amazon at the address listed below. Please include “Prime Video” on the top of form and the email address used to access your account. If you originally chose not to provide consent for electronic signature, you can retake the tax information interview at any time and provide consent to expedite this process. Until your tax status is Tax Interview Completed, you will not be able to sell videos or receive payments.
Amazon
Attn: FinOps Tax
PO Box 80683
Seattle, WA 98108-0683
United States of AmericaProcessing Paper Forms: Amazon has not received your IRS tax form and any required supporting documentation. Please mail in your tax documentation as soon as possible to Amazon at the address listed below. Please include “Prime Video” on the top of form and the email address used to access your account. If you originally chose not to provide consent for electronic signature, you can retake the tax information interview at any time and provide consent to expedite this process. Until your tax status is Tax Interview Completed, you will not be able to sell videos or receive payments.
Amazon
Attn: FinOps Tax
PO Box 80683
Seattle, WA 98108-0683
United States of America- Invalid: Tax information submitted for your account does not match IRS records. You must retake the tax information interview. Until your tax status is Tax Interview Completed, you will not be able to sell videos or receive payments.
Reasons for an Invalid Status: We don’t have any insight into the details about why information is invalid, but here are some common issues to watch out for:- If you are submitting a Social Security Number (SSN), use the same name format that appears on your Social Security card.
- If you are submitting an Individual Taxpayer Identification Number (ITIN), use the number issued by the IRS.
- If you are submitting an Employer Identification Number (EIN), use the exact same name that appears on the first line of the address header on your Notice CP575A from the IRS.
- Misspelling your name, not including your middle initial or middle name, or entering an incorrect Taxpayer Identification Number (TIN) may cause a mismatch between your tax identity information and IRS Records.
- Tax Interview Completed: Your tax information is complete. No further action is required at this time. If any of your information changes, return to take the tax interview again.
We cannot issue a refund for prior taxes withheld. However, you can file an income tax return with the U.S. Tax Authority, the Internal Revenue Service (IRS), to claim a refund directly from the IRS, or there may be a provision to claim a credit for foreign taxes paid on the income tax return you file in your country or region of residence.
You can apply for a U.S. TIN by following these instructions to obtain either an Individual Taxpayer Identification Number (ITIN) for individuals or an Employer Identification Number (EIN) for non-individuals. If you are in process of applying for a U.S. TIN, you may complete the Tax Interview without the TIN. Once you receive your TIN from the IRS, take the interview again.
Corporations and Non-Individual Entities: Employer Identification Number (EIN)
Obtain an EIN by filing IRS Form SS-4, Application for Employer Identification Number (http://www.irs.gov/pub/irs-pdf/fss4.pdf).
INSTRUCTIONS FOR COMPLETING AND SUBMITTING TAX FORMS
How to Apply for an EIN (http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/How-to-Apply-for-an-EIN) (Official IRS Instructions in English)
Instructions for form SS-4 (http://www.irs.gov/pub/irs-pdf/iss4.pdf) (Official IRS Instructions in English)
International applicants located outside of the United States can apply for an EIN by telephone, fax, or mail.
Telephone: Call the IRS Monday through Friday at +1 (267) 941-1099 (not a toll free number). This is the fastest method and will allow you to receive the EIN immediately.
Fax: If you have no principal business or office in the United States, send the completed Form SS-4 to the IRS at +1 (859) 669-5987 and include your fax number on the application. You should receive a fax within four days listing your EIN.
Mail: Applications processed by mail may take 4 weeks. If this is the best method for you, mail Form SS-4 to this address:
Internal Revenue Service
Attn: EIN International Operation
Philadelphia, PA 19255
United States of America
These guidelines do not replace the form instructions, and you should only use them as a supplement to the IRS instructions. Please consult your tax adviser if you require further guidance.
Individuals: Individual Taxpayer Identification Number (ITIN)
You may apply for an ITIN by filing Form W-7, Application for IRS Individual Taxpayer Identification Number (http://www.irs.gov/pub/irs-pdf/fw7.pdf). The application may take up to 8 weeks and requires that you submit certain documents, such as an official ITIN letter along with your application. If you have additional questions after reviewing the instructions, you may contact the IRS for help at 1 (800) 829-1040 if you are in the United States. If you are outside the United States, call +1 (267) 941-1000 (not a toll-free number) or contact their overseas offices in Frankfurt, London, or Paris.
General ITIN Information (http://www.irs.gov/Individuals/General-ITIN-Information)
Form W-7 Instructions (http://www.irs.gov/pub/irs-pdf/iw7.pdf)
These guidelines do not replace the form instructions, and you should only use them as a supplement to the IRS instructions. Please consult your tax adviser if you require further guidance.
General Guidance
- Do not complete Form W-7 if you have a Social Security Number (SSN) or you are eligible to get a SSN. You are eligible for a SSN if you are a U.S. citizen or if you have been admitted by the United States for permanent residence or U.S. employment. To get a SSN, see Form SS-5, Application for a Social Security Card. To get Form SS-5 or to find out if you are eligible to get a SSN, go to socialsecurity.gov or contact a Social Security Administration (SSA) office.
- Do not leave any sections blank. Enter “NA” (not applicable) on all sections of each line that do not apply to you. For example, on Line 4, you should input three separate entries.
- Your application must include all of the following: i). Your completed Form W-7. ii). Your original, valid tax return(s) must be attached to the application. There are exceptions to the requirement to include a U.S. tax return. Please see the IRS instructions (http://www.irs.gov/pub/irs-pdf/iw7.pdf) for additional information on exceptions. iii). The original documents, or certified copies of these documents from the issuing agency, that support the information provided on the Form W-7. Please see the IRS instructions (http://www.irs.gov/pub/irs-pdf/iw7.pdf) for additional information on certified copies.
- You must check the box which indicates the reason you are completing Form W-7. For example, if you need an ITIN solely to claim a tax treaty benefit, Check Box a. “Nonresident alien required to get ITIN to claim tax treaty benefit.” Please reference the IRS instructions (http://www.irs.gov/pub/irs-pdf/iw7.pdf) for further guidance.
International applicants can apply for an ITIN by mail, in person at an IRS office, or through an acceptance agent.
Mail Form W-7, your passport (or a certified copy), (or other documents as required by an exception—see instructions) to:
Internal Revenue Service
ITIN Operation
P.O. Box 149342
Austin, TX 78714-9342
United States of America
For courier or private delivery service (for example, FedEx, UPS, DHL), use the following address:
Internal Revenue Service
ITIN Operation
Mail Stop 6090-AUSC
3651 S. Interregional, Hwy
Austin, TX 78741-0000
United States of America
In-person at IRS office. See here (http://www.irs.gov/uac/Contact-My-Local-Office-Internationally) for a list of IRS offices abroad that can accept W-7 applications in Frankfurt, London, and Paris.
Acceptance Agent. You also can apply through an Acceptance Agent (AA) authorized by the IRS for a fee. An AA can help you complete and file Form W-7. To get a list of agents, visit this website (http://www.irs.gov/Individuals/Acceptance-Agent-Program) or visit IRS.gov and enter “acceptance agent program” in the search box at the top of the page.
U.S. video providers exceeding the $10 global royalty payments threshold across all Amazon businesses will receive IRS Form 1099-MISC on or before January 31 of the year following payment. For example, calendar year 2019 payments will be reported on or before January 31, 2020. This form will also be reported to the U.S. tax authority, the Internal Revenue Service (IRS).
Note: Payments to corporations (including limited liability companies (LLCs) that are treated as C- or S-Corporations) and certain tax-exempt organizations are not reportable on Form 1099-MISC.
Non-U.S. video providers that receive U.S. source royalty payments during the calendar year will receive IRS Form 1042-S on or before March 15 of the year following payment. For example, calendar year 2019 payments will be reported on or before March 15, 2020. This form will also be reported to the U.S. tax authority (IRS).
If you are unsure of how to report the information provided on tax forms on your income tax return, please contact your tax, legal, or other professional advisor.
Each year, we provide tax forms for royalty payments made during the previous calendar year. When possible, we combine all payments for all Amazon entities onto a single form. Tax forms include a detailed income statement printed on the back of the form itemizing the total payments per line of business associated with Amazon. For example, the 1099-MISC for a publisher who receives royalty payments from both Prime Video and CreateSpace will have a total inclusive of both sources, with a detail statement itemizing the amounts attributable to each line of business.
Form 1099-MISC is issued to U.S. video providers or businesses that received global royalty payments of at least $10 across all Amazon business accounts in the previous year. These forms are issued by January 31 (or the next business day).
Note: Payments to corporations (including limited liability companies (LLCs) that are treated as C- or S-Corporations) and certain tax-exempt organizations aren’t reportable on Form 1099-MISC.
Form 1042-S is used to report U.S. income paid to a non-U.S. video provider or business regardless of the amount. These forms are issued March 15 for payments made the previous year.
Electronic delivery: We’ll notify you when forms are available for download (on or before the dates listed above for mailed forms). To securely download your forms:
- From the Account settings dropdown, click Payees, bank and tax.
- For the payee you want forms for, click View/Provide Tax Information.
- Select the tax profile you want to view.
The Tax dashboard opens. - In the Tax statements section, click Find Forms.
- Click Download.
To change your tax form delivery option, please see Change tax form delivery method.
If you believe there is an error on the tax form you received, please contact the tax team.
- Click the Account settings dropdown and choose Payees, bank, and tax.
- Click the more options icon to the right of the payee you need help with, and then click Edit payee.
- Click View/Provide tax information to access the tax portal.
- At the top of the page, click Help to open a support case with the tax team.
Our team will investigate your case. If the error is valid, we will correct the form and re-issue a new copy to you and provide an updated copy to the U.S. tax authority, the Internal Revenue Service (IRS).
If you believe there is an error on the Form 1042-S that you received, please contact the tax team.
- Click the Account settings dropdown and choose Payees, bank, and tax.
- Click the more options icon to the right of the payee you need help with, and then click Edit payee.
- Click View/Provide tax information to access the tax portal.
- At the top of the page, click Help to open a support case with the tax team.
Our team will investigate your case. If the error is valid, we will correct the form and re-issue a new copy to you and provide an updated copy to the U.S. tax authority, the Internal Revenue Service (IRS). If the error is valid, we will correct the form and re-issue a new copy to you and provide an updated copy to the U.S. tax authority, the Internal Revenue Service (IRS).
First, check Tax information in this support guide.
If you still need tax help:
- Click the Account settings dropdown and choose Payees, bank, and tax.
- Click the more options icon to the right of the payee you need help with, and then click Edit payee.
- Click View/Provide tax information to access the tax portal.
- At the top of the page, click Help to access FAQs, or to open a support case with the tax team.
If you have questions about non-US Federal tax regulations, please contact a local tax advisor for your region.
Tax information FAQs - Tax interview
In general, you are considered a U.S. person if you are a (1) U.S. citizen, (2) U.S. resident, or (3) entity organized under the laws of the U.S.
You should provide the name of the individual or organization that will report the income on an income tax return.
If you are completing the information as an organization, use the name as it appears according to the following list.
- Trust: This is the name as it appears on the trust deed.
- Partnership: This is the name as it appears in the partnership agreement.
- Corporation: This is the name as it appears in the certificate of incorporation, or other legal document that formed the corporation.
- Other: This is the name as it appears on the legal document that formed the entity.
The U.S. tax interview does not permit non-ASCII characters. Please enter your information in English.
A U.S. tax identification number (TIN) is issued by the U.S. tax authority, the Internal Revenue Service (IRS), and can be a Social Security Number (SSN), individual taxpayer identification number (ITIN), or employer identification number (EIN).
For U.S. persons, this is typically an SSN (for individuals) or EIN (generally for companies).
For non-U.S. persons, this is typically an ITIN (for individuals) or EIN (generally for non-individual companies). A taxpayer identification number (TIN) is not required for non-U.S. persons unless you want to claim a reduced rate of U.S. withholding tax. If you are a non-U.S. person and want to claim a reduced rate of U.S. withholding tax under an income tax treaty and you do not have a foreign (non-U.S.) TIN issued for income tax purposes by the tax authority in your country or region of residence, you may apply for a U.S. TIN. For more information on tax identification numbers, please consult your tax advisor.
The tax information interview validates the Name and U.S. Tax Identification Number (TIN) combination you provide with the U.S. Tax Authority, the Internal Revenue Service (IRS) in real time. If your information does not match their records, you will be unable to move forward in the interview. Please verify the information you entered was correct. We do not have any insight about why the information you provided did not match their records, but here are some common issues to watch out for:
- If you are submitting a Social Security Number (SSN), use the same name format that appears on your Social Security card.
- If you are submitting an International Taxpayer Identification Number (ITIN), use the number issued by the IRS.
- If you are submitting an Employer Identification Number (EIN), use the exact same name that appears on the first line of the address header on your Notice CP575A from the IRS.
- Misspelling your name, not including your middle initial or middle name, or entering an incorrect Taxpayer Identification Number (TIN) may cause a mismatch between your tax identity information and IRS Records.
Please make sure you are completing the interview for the individual or entity (such as a corporation or partnership) that will report the income from Prime Video on an income tax return. If you are a U.S. entity, or a non-U.S. entity entering a U.S. tax identification number (TIN), you must provide an EIN.
If you are unsure how to complete the interview, please consult your tax advisor.
The purpose of this form is to allow you to review your previous inputs to ensure they are accurate. If any fields are not correct, please go back to the relevant screen and update your information. You will be asked to consent to and provide an electronic signature on the next page.
In the tax information interview, consenting to an electronic signature allows you to sign and submit the form to us electronically by checking the boxes, typing your name, and typing the email address you use to access your account. If you choose not to provide an electronic signature, you will need to print, sign and mail the original form.
There is no special hardware or software required in order to provide your electronic signature.
Electronic signature is not required. However, if you consent to an electronic signature, you will be able to certify, sign, and submit your form electronically by checking the boxes, typing your name, and typing the email address you use to access your account.
If you do not provide consent, you will be required to print a hard copy of your IRS tax form, sign with blue or black ink, and mail it to the address below:
Amazon
Attn: FinOps Tax
PO Box 80683
Seattle, WA 98108-0683
USA
Please note that consenting to electronic signature allows Prime Video to validate your information in real time, which generally enables you to have your tax information and account processed immediately. If you do not consent to electronic signature, it can take seven to ten business days for your form to be processed after being received.
We are unable to help you select your federal tax classification, but the following might be helpful: an organization described in subsection (c) of Internal Revenue Code Section 501, including 501 (c)(3) organizations, is exempt from taxation under section 501 (a).
Please choose the type of beneficial owner for U.S. tax purposes. The U.S. Tax Authority, the Internal Revenue Service (IRS), defines the types of beneficial owners as follows:
- Individual: A natural person.
- Corporation: A business entity organized under a Federal or State statute, or under a statute of a federally recognized Indian tribe, if the statute describes or refers to the entity as incorporated or as a corporation, body corporate, or body politic. The term also includes an Association.
- Disregarded Entity: An entity that is disregarded as separate from its owner. A business entity that is not a corporation and has a single owner.
- Partnership: A business entity that is not a corporation and that has at least two members.
- Simple trust: A trust that is required to distribute all of its income to the beneficiaries annually. The trustee cannot distribute trust corpus (principal). The beneficiaries cannot be charitable organizations.
- Grantor trust: A trust whose maker retains control over the management of the trust assets and distribution of trust income (revocable trust).
- Complex trust: A trust that can retain current income and can distribute trust corpus (principal). The beneficiaries can be charitable organizations.
- Estate: A legal entity created as a result of a person’s death.
- Government: A government includes integral parts or controlled entities of a sovereign. An integral part of a sovereign is any person, body of persons, organization, agency, bureau, fund, instrumentality, or other body; however designated that constitutes a governing authority of a country or region. A controlled entity of a sovereign is an entity that is separate in form from the sovereign or otherwise constitutes a separate juridical entity only if: it is wholly owned and controlled by the sovereign, it is organized under the laws of the sovereign by which it is owned, its net earnings are credited to its own account or to another account of the sovereign (with no income benefitting any private person, and its assets vest in the sovereign upon dissolution.
- Central Bank of Issue: A bank that is by law or government sanction the principal the principal authority, other than the government itself, to issue instruments intended to circulate as currency. Such a bank is generally the custodian of the banking reserves of the country or region under whose laws it is organized.
- Tax-exempt organization: An entity that has been recognized by the Internal Revenue Service to not be liable for federal income tax.
- Private foundation: A nonprofit organization generally created via a single primary donation from an individual or a business and whose funds and programs are managed by its own trustees or directors.
- International organization: Any public international organization entitled to enjoy privileges, exemptions, and immunities as an international organization under the International Organizations Immunities Act (22 U.S.C. 288-288(f)).
Generally, “agent acting as an intermediary” refers to a business or individual that will receive income on behalf of another person. Merely completing the tax interview on behalf of a company does not necessarily make you an agent. We have provided an example for your convenience:
For royalties, a company (or individual) would typically be considered an agent if they receive payment for the use of copyrights or content which are owned by clients of the company (or individual).
If you are unsure if you are an “agent acting as an intermediary,” please contact your tax advisor.
We cannot help you choose the Chapter 3 Status, as this would be considered providing tax advice.
However, below are the Chapter 3 status definitions per the IRS Form W-8IMY Instructions which may be helpful to you.
- Nonqualified Intermediary: A nonqualified intermediary is any intermediary that is not a U.S. person and that is not a qualified intermediary.
- Nonwithholding Foreign Partnership, Simple Trust, or Grantor Trust: A nonwithholding foreign partnership is any foreign partnership other than a withholding foreign partnership. A nonwithholding foreign simple trust is any foreign simple trust that is not a withholding foreign trust. A nonwithholding foreign grantor trust is any foreign grantor trust that is not a withholding foreign trust.
- Qualified Intermediary: A qualified intermediary is a person that is a party to a withholding agreement with the IRS, as described in IRS Regulations section 1.1441-1(e)(5)(iii) and meets the qualifications outlined in the IRS instructions to Form W-8IMY.
- Territory Financial Institution: A financial institution that is incorporated or organized under the laws of any U.S. territory.
- U.S. Branch: A U.S. Branch treated as a U.S. person means a U.S. branch of a participating foreign financial institution (FFI), registered deemed-compliant FFI, or non-financial foreign entity (NFFE) that is treated as a U.S. person under IRS Regulations section 1.1441-1(b)(2)(iv)(A).
- Withholding Foreign Partnership (WP) or Withholding Foreign Trust: A WP or WT is a foreign partnership or foreign simple or grantor trust that has entered into a withholding agreement with the IRS in which it agrees to assume primary withholding responsibility for purposes of Internal Revenue Code Chapter 4 and under IRS sections 1441 and 1442 for all payments that are made to its partners, beneficiaries, or owners, except as otherwise provided in the withholding agreement.
A foreign tax identification number is a tax identification number issued by the local tax authority in your country or region of residence for income tax reporting purposes. For example, for Canadian individuals, this would be your Social Insurance Number. If your local tax authority does not issue an income tax identification number, a U.S. TIN must be provided if you want to claim a reduced rate of withholding tax under an income tax treaty. For individuals claiming treaty benefits, this is an ITIN. For non-individuals claiming treaty benefits, this is an EIN. You can apply for an ITIN or EIN with the IRS.
If you are a non-U.S. person, you may be eligible to claim a reduced rate of U.S. tax withholding under an income tax treaty during the interview. To claim treaty benefits, you are required to provide a Taxpayer Identification Number (TIN). If you have a U.S. TIN, you must provide it. If you do not have a U.S. TIN, you may enter the income tax identification number issued by the tax authority in your country or region of residence. If you do not have a foreign (non-U.S.) TIN issued for income tax purposes by the tax authority in your country or region, you may apply for a U.S. TIN.
We are unable to provide any further explanation about derivative of income beyond what is available in the Tax Information Interview Guide, also noted below.
An item of income may be derived by either the entity receiving the item of income or by the interest holders in the entity or, in certain circumstances, both. An item of income paid to an entity is considered to be derived by the entity only if the entity is not fiscally transparent under the laws of the entity’s jurisdiction with respect to the item of income.
An item of income paid to an entity shall be considered to be derived by the interest holder in the entity only if:
- The interest holder is not fiscally transparent in its jurisdiction with respect to the item of income; and
- The entity is considered to be fiscally transparent under the laws of the interest holder’s jurisdiction with respect to the item of income. An item of income paid directly to a type of entity specifically identified in a treaty as a resident of a treaty jurisdiction is treated as derived by a resident of that treaty.
U.S. source payments are subject to a statutory 30% rate of U.S. tax withholding. You may claim a reduced rate of withholding under an income tax treaty if your country or region of residence has an income tax treaty with the United States that permits a lower withholding rate for royalty payments. To check whether your country or region of residence has an income tax treaty with the United States, please reference the IRS website (https://www.irs.gov/businesses/international-businesses/united-states-income-tax-treaties-a-to-z). Royalty treaty rates can be found on the IRS website here (https://www.irs.gov/individuals/international-taxpayers/tax-treaty-tables).
Note: You must provide a Taxpayer Identification Number (TIN) to claim treaty benefits. If you have a U.S. TIN, you must provide it. If you don’t have a U.S. TIN, you may enter the income tax identification number issued by the tax authority in your country or region of residence. If the tax authority in your country or region of residence doesn’t issue tax identification numbers for income tax purposes, you may apply for a U.S. TIN.
Please consult your tax advisor if you have questions.
Ratings, genre, and language FAQs
All titles must be submitted with a rating that is granted by a sanctioned ratings body in the target region. For example, a title being distributed in Great Britain must have a valid BBFC rating. If a title has not been rated, it can be submitted without the ratings block in the MEC. This will populate a Not Rated attribute, which impacts discoverability on Prime Video. For special compliance territories (India, Brazil, and Australia), ratings and ratings descriptors are required. If ratings and ratings descriptors are missing for special compliance territories, publishing will be blocked.
For SVOD and TVOD Prime, Amazon requires 100% compliance for ratings and content descriptors in special compliance territories (India, Brazil, and Australia). Additionally, ratings must be supplied for all content that has received legal compliance review and is subject to a maturity rating in any territory. Each content provider is responsible for providing appropriate rating references with their delivery submissions. Omission of ratings where legally required by territory regulations may result in non-compliance and content provider liability.
We currently do not support partial MEC updates for non-language-Locale specific attributes like RatingSet. Please include all available ratings when delivering an MEC file. Providing ratings for a single territory (or a subset of available ratings) will overwrite previously provided ratings in other territories.
We currently do not support partial MEC updates for non-language-Locale-specific attributes like RatingSet. Please ensure that the Rating and rating Reason are updated when resubmitting a title or updating any metadata value. For guidelines, see Ratings.
No.
Please contact your Partner Operations Manager (POM) for assistance. Partial MEC delivery allows you to only reference the localized language metadata you’re delivering.
The only supported format to supply position-based and vertical subtitles is the Lambda.cap format.
Genre codes in MEC drive the carousel aggregation experience in the global marketplace.
Dub cards are legally required in many territories, including Germany, France, and Brazil. Whenever dubbed content is supplied, we request that you deliver dub cards where legally required. For all other territories, we urge you to deliver dub cards to minimize future backfill efforts, should dub cards become a legal requirement later. Content providers can be held responsible for any legal implications that occur due to lack of dub card delivery in territories with legal requirements.