Financial Dashboard and FAQs - Prime Video Tech Docs

Financial Dashboard and FAQs

Last updated 2024-07-19

This section contains walkthrough details and frequently asked questions (FAQs) for Prime Video studio partners about the Financial Dashboard. You can use the Financial Dashboard to reconcile invoices and remittance for the TVOD and Channels’ monthly royalty payments.

Financial Dashboard walkthrough

This section walks you through the Reports > Financial tab of the Financial Dashboard.

View reports in the Financial Dashboard

  1. Select the tab of a business line to view the Financial Dashboard.
    The default view shows all accrued earning activity for your business.
    Sample view of the Financial Dashboard, showing earnings activity on a TVOD business line tab
  2. To view financial reports (previously referred to as “royalty reports”) for specific months, filter the Statement period column for the desired month(s).
    You can add additional filters like Territory, Payment ID, Invoice number, and Payment status as needed.

Download your financial report from the dashboard

  1. Click the more options icon (three vertical dots) in the Detailed earnings table.
    This control appears when you click or hover your cusor over the table.
  2. Select Export to CSV.
    Note: Export to Excel is not recommended, as it can result in partial downloads.

    For definitions of each column, go to the Description tab within the Reports > Financial tab.

    Detailed earnings report in Financial Dashboard, with the download options menu visible

Payments walkthrough

This section walks you through payments on the Remittances tab.

See details of payments made

  1. If there are multiple marketplaces/businesses set up under a single Prime Video Slate account, select the desired payee from the Payee dropdown list in the upper right (the list defaults to All payees).
    Sample view of the Remittances tab in Financial Dashboard. The Payees dropdown list is in the upper right corner.
  2. Select the desired payment start and end dates, and click the Apply filters button.
  3. Scroll down to view the returned lines showing payments made within your selected date range.
    These include the Payment ID, Payment date, Payment amount, and Exchange rate (where applicable).

Download a summary of payments made with key reference details

  1. Select the desired payment start and end dates, and click the Apply filters button.
  2. Scroll down to view the returned lines showing payments made within your selected date range.
  3. To download all returned remittance lines, click the Export CSV (All) button.

Reconcile payments to the Financial Dashboard

  1. Select the desired payment start and end dates on the Remittances tab, and then click the Apply filters button.
  2. Scroll down to view the returned lines showing payments made within your selected date range.
  3. Click the more options icon for the remittance line that you want to view the Financial Dashboard for, and then select View detailed earnings.
    Remittance tab, showing the option to view detailed earnings in the Financial Dashboard for a specific line item
    The Financial Dashboard appears with the filters pre-set to show only earnings activity relevant to the payment remittance selected. You can export the line-level reporting.

Reconcile payments received to the corresponding invoices

  1. Select the desired payment start and end dates, and click the Apply filters button.
  2. Scroll down to view the returned lines showing payments made within your selected date range.
  3. Click the more options icon for the remittance line that you want to view the contributing invoices for, and then select View invoices.
    A summary view appears on the Paid invoices tab, which lists invoices filtered by Payment ID.

Get additional payment details and related invoices for a payment received

  1. Search for the desired payment using the Payment date filter.
  2. When you’ve found the desired payment, click the more options icon, and then click View detailed earnings to view earnings activity within the Financial Dashboard related to this payment.

Download remittance statements

  1. Select the desired payment start and end dates, and click the Apply filters button.
  2. Locate the payment received, and then click the more options icon.
  3. To view the invoices covered by your payment, click Show Payment Details.
    The Remittance tab, with the Show Payment Details option displayed for an individual payment
    The Payment Details pop-up window is the equivalent to the remittance statement received by email, with details on the Payment value, Payment date, Payment ID, and the Bank Transaction ID.
    Sample Payment Details pop-up window for a specific payment
  4. To view more details of invoices that contribute to this payment, click the View invoices button.

Invoices walkthrough

This section walks through invoices within the Account > Invoices section.

View or download invoices

  1. For invoices that have been approved for payment, go to the Completed tab.
  2. Add dates to the Sales period start and End date filters as needed.
  3. To view invoices, click the blue-highlighted invoice reference with prefix INV in the Invoice details column.
    OR
    Click the more options icon and select View invoice.
    Sample of the Completed tab in the Invoices view. The View invoice option is displayed for one invoice.
  4. To download the displayed invoice, click the Download PDF button.
Sample invoice pop-up, with the Download PDF button highlighted

Reconcile invoices to related payments

  1. Select the desired invoice start and end dates, and click the Apply filters button.
  2. Click the more options icon next to the invoice you want to reconcile.
  3. Click Show payment detail.
    A pop-up window appears, showing the payment details for your chosen invoices, and a summary of other invoices contributing to the payment.
  4. On the pop-up window, click View payment to navigate to the Remittance tab that shows corresponding payment details for that invoice.

Reconcile invoices to the Financial Dashboard

  1. Select the desired invoice start and end dates, and click the Apply filters button.
  2. Click the more options icon next to the invoice you want to reconcile.
  3. Click View detailed earnings.
    The Financial Dashboard appears with the filters pre-set to show earnings activity relevant to the invoice selected. From here you can export using Export to CSV.

Frequently asked questions

Financial dashboard FAQs

Payments FAQs

Invoices FAQs

Can’t find what you’re looking for?

Contact us


Internal Server error! Please try again
Your session has expired

Please sign in to continue

Sign In
edit