Support

Video Central features enable you to view details about your Prime Video catalog, view title and file statuses, and identify and self-resolve delivery-related issues.

The Titles section provides visibility into your Prime Video catalog and title publishing status. The Deliveries section provides delivery status and error feedback for all files delivered to Prime Video. The Title requests section shows requests for assets for each title and the fulfillment status of these requests (e.g., completed, missing).

When you have a question about your catalog, deliveries, or title fulfillment and publishing statuses, please check Video Central first.