Deliver all assets prior to the timelines detailed below. Unless otherwise specified, content is published at the start of the day in the eastern-most time zone of the territory indicated (e.g., at 12:01 a.m. Eastern time in the US).
The below chart outlines a delivery schedule that must be adhered to in order to ensure your titles are published on time. SLAs are calculated based on availability date and time of the release territory. The SLAs below cover all deliverables as well as redeliveries upon validation failure, unless specific agreements have been established. SLAs listed in contractual agreements supersede those listed here.
Content Type | Avails |
Asset Packages |
Asset Redelivery |
---|---|---|---|
Library | 30 days | 14 days | 48 hours |
SWP | 30 days | 24 hours | Immediately |
SDP | 30 days | 5 hours | Immediately |
Pre-orders | 7 days | 7 days | 48 hours |
Content type (i.e. SWP, SDP) can be specified in the avail License Rights Description column. EMA version 1.7+ is required for SVOD avails to specify content type.
Acronym | Term | Definition |
---|---|---|
SWP | Same Week Production | New content released on Prime Video within a week of filming or completion of post-production work including localization, editing, and reviews.1 Finalized assets are available more than 24 hours before window start. |
SDP | Same Day Production | New content released on Prime Video within 24 hours of filming or completion of post-production work including localization, editing, and reviews.1 Finalized assets are available less than 24 hours before window start. |
Library | All content that has passed through first run distribution cycle. |
Asset Package refers to all files required to publish a title in a given territory.
For more details, see the Prime Video Packaging Summary.
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