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Invoices

On the Account page, click Invoices. There are two tabs for invoices — Pending and Completed.

Review and approve pending invoices

  1. On the Pending tab, you'll see all invoices that require your review and need approval. This includes any invoice whose original amount has been adjusted.
  2. To view and download invoices, click View. Depending on your web browser settings, your invoice opens within the browser or in a program that you use for PDF documents.
  3. To approve invoices, select one or more invoices, and then click Approve. A maximum of 10 invoices can be approved at the same time.

After invoices are successfully approved, a confirmation message appears. Approved invoices are moved to the Completed tab.

Review and approve adjusted invoices

  1. On the Pending tab, you'll see all adjusted invoices that require your review and need approval. In the Amount column, any invoice that has been adjusted and needs your approval has a link named Corrected.
  2. To view and download invoices, select an invoice, and then click View. Depending on your web browser settings, your invoice opens within the browser or in a program that you use for PDF documents.
  3. To approve the invoice, click Approve.
  4. Click Corrected to see the complete history, which appears as follows:
    • <Amount> (Original): The parent invoice with the original amount
    • <Amount> (Reversal): The canceled amount that’s based on the original amount
    • <Amount> (Corrected): The new invoice with the corrected amount
  5. To view previous invoice adjustments, click See previous adjustments to this invoice.

Review completed and approved invoices

  1. On the Completed tab, you'll see all Self-Billing Invoices, Amazon Rendered Billing, and Vendor-Initiated Billing invoices that have been approved, posted for payment, paid, or that are on hold.
  2. To view and download invoices, select an invoice, and then click View. Depending on your web browser settings, your invoice opens within the browser or in a program that you use for PDF documents.

Edit an invoice number

If you have Amazon Rendered Billing invoices, your invoice numbers can be edited to match your own business standards. You can only edit the number for one invoice at a time.

  • On the Invoices page, in the Invoice Number column, click the pencil icon next to the invoice number, and then provide a new number or text.

Note: The invoice number can’t exceed 35 characters. Valid characters are alphanumeric, spaces, and hyphen (-). No leading spaces are allowed before the first character.

Invoice questions and support

For issues about held invoices or other invoice questions, please contact us for assistance.


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