Preferred Localization Vendors (PLVs) are best-in-class global language service providers (LSPs) that excel in creating high-quality subtitles and audio dubbing. These LSPs play a crucial role in enabling Prime Video to reach global audiences in their language of choice. By delivering superior localization services, PLVs enable Prime Video to offer a diverse range of content that resonates with viewers across different linguistic and cultural backgrounds.
PLV program conditions
PLVs agree to consistently meet the following performance measurements. Note that Prime Video reserves the right to regularly audit these KPIs and apply any changes as necessary. Affected PLVs will be notified of these changes prior to implementation. KPIs are weight-averaged and will be calculated and published for each PLV on a quarterly basis.
KPI | Requirement | Definition |
Multi-Dimensional Quality Metric (MQM) | ≥95% | Linguistic Subtitle Quality Rating |
