Deliver all assets prior to the timelines detailed below. Unless otherwise specified, content is published at the start of the day in the eastern-most time zone of the territory indicated (e.g., at 12:01 a.m. Eastern time in the US).
The below chart outlines a delivery schedule that must be adhered to in order to ensure your titles are published on time. SLAs are calculated based on availability date and time of the release territory. The SLAs below cover all deliverables as well as redeliveries upon validation failure, unless specific agreements have been established. SLAs listed in contractual agreements supersede those listed here.
(+ Germany Multi-language)
|Catalog||30 Days||7 Days||14 Days||48 Hours|
|HD Fast-Track1||48 Hours||7 Hours||72 Hours||ASAP|
|UHD & HDR Fast-Track2||72 Hours||72 Hours||72 Hours||ASAP|
|Pre-orders||7 Days||7 Days2||n/a||ASAP|
1 Fast-Track content includes day-after-broadcast (DAB), Same-time-as-broadcast (STAB) and Just-after-broadcast (JAB).
2 Trailer assets (when available) should be delivered seven days preceding pre-order release date.
Asset Package refers to all files required to publish a title in a given territory.
For more details, see the Prime Video Packaging Summary.
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