Support

  • Welcome
  • Video Central
  • Supported features
  • Finances
  • VOD delivery onboarding
  • Business-specific requirements
  • Availability and delivery
  • Prime Video packaging summary
  • Packaging requirements — US/UK/DE/JP (Classic)
  • Packaging requirements — All other territories (Global)
  • One Catalog
  • Technical asset requirements
  • Sample files
  • Ratings, languages, and genres
  • Frequently Asked Questions (FAQs)
  • Video tutorials
  • Video Central API
  • Legal

Your email has been sent

You should receive a response from Customer Service within one business day.

Application authorization

After creating your security profile, you must authorize the application.

This process safe lists and authorizes your application to use Video Central on behalf of the user who authorizes the application. The application is limited to the scope selected when authorizing it. This allows the application to only use Video Central features that are both included within the authorized scope and within the set of permissions the authorizing user is granted. Changing the scope requires repeating the process below, however, changing the permissions of the authorizing user doesn't.

For production purposes, we recommend creating a dedicated Video Central account for your application to use. Make sure that an email address similar to report_downloader@example.com exists for your company's domain and then create a Video Central account using that email address. The application's dedicated Video Central account should be granted the minimal permissions required to download reports (e.g., Reports: View Only).

Note: Sign in to Video Central before continuing the steps of this process.

Application safe listing

The following steps safe list your application to access your Video Central accounts:

  1. In you Video Central account, click your account name in the top-right corner of the window.
  2. Click Your Account.
  3. Click Applications.
  4. Click Add Application.
  5. In the Client ID box, enter your Client ID, select the Reporting check box, and then click Add application.

Generate authorization code

The authorization code is a one-time code created using your web browser. The code is used only for the first time your application requests a token (unless the authorizing user revokes consent).

To get the authorization code, you'll create a specific URL to use in your web browser. To complete this step, you'll need the following:

  • Application's security profile client_id
  • Application’s registered redirect_uri
  • Response type from the authorizer — this should be code
  • Scope to authorize: videocentral::reports:read

The URL uses the following format:

https://www.amazon.com/ap/oa?client_id=[YOUR_CLIENT_ID]&redirect_uri=[YOUR_REDIRECT_URI]&scope=videocentral::reports:read&response_type=code

  1. Replace [YOUR_CLIENT_ID] and [YOUR_REDIRECT_ID] (including the brackets) with your specific values from above and then open the URL in your web browser.
  2. When prompted to sign in, use the application's dedicated Video Central user account (e.g., report_downloader@example.com.
  3. On the authorization screen, click Allow.
  4. You should be redirected to the redirect_uri that you provided. In the browser address bar, the query string will have a suffix containing both the authorization code and the scope.

The authorization code will appear within the query string.

For example: ?code=ANQCZiBAPweTtvCiAaaa&scope=videocentral::reports:read

The code listed is the application authorization code. In the example above, ANQCZiBAPweTtvCiAaaa is the code.

Note: If you remove the authorizing user's permissions to use reports, then the application will also have its permission to use reports revoked.


An unexpected error occurred. Please try again later.
Your session has expired

Please sign in to continue

Sign In
edit